I am a painter, and for so very long, just dreamed of living in a country and in a city that supported the arts and was quite frankly, entrenched in the arts. That is when I began looking into the possibilities of a move to Canada. I contacted a company that was recommended to me, TransGlobe Property Management. They manage many rental properties throughout Canada, and when I was trying to make my decision about just which city is was that I wanted to move to, a friend told me to give them a call.
I was amazed, for in this day and age, as hard as it is to believe, there are not many businesses around that provide anything close to customer service. But when I called TransGlobe, the man on the phone not only informed me of my rental options in different cities, but held a conversation with me discussing the various aspects of each city. He told me of the cities he lived in and the experiences he had traveling through the country.
He told me the best places to go for coffee, and he talked about his favorite restaurants. And it made me think about business, and people. A few months earlier I sat at the bank needing help with my account, and the banker was sending text messages as he was “assisting” me. And now, this man thousands of miles away, sat for an hour and a half talking to me about life, helping me to not only find an apartment, but to find a city, through his stories and his time.
As I stated, I am a painter. I do not make a lot of money, and while I was looking for a great apartment, I was also looking for a cheap apartment. TransGlobe Property Management was not going to make a lot of money from me renting from them. But that did not matter to the man on the phone. And I seem to think now, that it does not matter to them as a company. It is the people who matter at TransGlobe. Not only did I find a city and an apartment, but I found comfort in this move to a new and strange place. That would not have been possible without the help of the staff at TransGlobe Property Management.